Play Within Your Limits

Six account tools, a self-assessment questionnaire and 24-hour Australian help lines, all available to players aged 18 and over.

Responsible Gambling at Oshi Casino

Warning Signs of Problem Gambling

Gambling stops being entertainment when it starts to cost more than you meant to spend. Watch for chasing losses with bigger stakes, depositing again straight after a failed withdrawal request, borrowing money or using rent and bill money to play, hiding your activity from family, feeling irritable when you cannot play, and staying in a session long after you planned to leave. Two or more of these together are a reason to pause and use the tools below. The self-assessment questionnaire in your account gives a structured way to check where you stand, and it takes a few minutes to complete. Bonuses can add to the pressure: a 40x wagering requirement and a 5-day expiry may tempt you to keep playing to clear a bonus, and no bonus is worth a session you did not plan. If a bonus is pushing you to play longer than you want to, stop and let it lapse.

Limits and Time-Out Tools in Your Account

All of these controls sit in your account settings and need no contact with support. You can set a deposit limit, a loss limit, a wagering limit and a session time limit, take a cooling-off period, or close access completely with self-exclusion. Lowering a limit or shortening a session cap takes effect immediately. Raising a limit or removing one only applies after a cooling-off period, so a rushed decision in the middle of a losing run cannot undo the protection. Self-exclusion is set with Oshi Casino directly, and if you need a hand with it, live chat is staffed 24 hours a day. A time-out suits a short break of a few days when you want space to think, while self-exclusion is the option for people who want to stop playing at Oshi Casino altogether. Whichever you choose, do not open a second account to get around it, because a linked account is closed and the balance handled under the terms and conditions.

How We Keep Under-18s Out

Gambling is for adults only, and the minimum age is 18 across all of Australia. You confirm that you are 18 or over by ticking the box at registration, and the identity check before your first withdrawal, using an Australian driver’s licence, passport or Medicare card, confirms your date of birth. An account found to belong to a minor is closed, and a withdrawal is not released until the check is complete. At home, the simplest protection is on the device: set a screen lock, keep your account password private and use the family controls built into iOS and Android to restrict gambling sites on devices that children use.

Setting a Budget and Finding Help

Treat pokies and live tables as paid entertainment, comparable to a night out, and never as a way to earn money or recover a loss. Decide the amount before you deposit, pick a deposit limit that matches it, and stop when the money or the time you set aside is used up. Winnings you withdraw are not a reason to raise the budget. Keep gambling money separate from money for rent, bills and food, and never play with funds that you cannot afford to lose. If you notice that a deposit limit is being reached earlier each week, treat that as a signal to lower the limit, not to lift it.

If gambling is causing harm, free and confidential support is available in Australia. Gambling Help Online offers counselling around the clock on 1800 858 858. Lifeline provides 24-hour crisis support on 13 11 14. BetStop is the National Self-Exclusion Register, an Australian Government initiative; it covers licensed Australian operators and does not exclude you from Oshi Casino, so use the self-exclusion tool in your account for that.